Frequently Asked Questions

Everything you need to know about your journey to silky smooth skin.

How do I prepare for my first laser hair removal session?

Please shave the treatment area 24 hours before your appointment. Avoid sun exposure, tanning beds, and self-tanning products for at least two weeks prior to ensure the safest and most effective treatment.

Is laser hair removal permanent?

Laser hair removal provides long-term hair reduction. While most clients see a 70-90% permanent reduction in hair growth after a full series of treatments, occasional maintenance sessions may be needed due to hormonal changes.

What is your return policy on treatment packages?

We offer a 14-day refund period for unused service packages. If you have already started your sessions, we can provide a pro-rated credit toward other services, but we do not offer cash refunds for partially used packages.

How many sessions will I need to see results?

Most clients require between 6 to 10 sessions spaced 4 to 8 weeks apart to achieve optimal results. This timeline ensures we catch hair in the active growth phase (anagen phase).

Do you offer financing or payment plans?

Yes, we offer flexible monthly payment plans through our partnership with Affirm and CareCredit, allowing you to pay for your treatment packages over time with 0% interest options available for qualified buyers.

What technology do you use for treatments?

Simplicity Laser uses industry-leading, FDA-approved Candela GentleMax Pro lasers. This dual-wavelength technology allows us to safely and effectively treat all skin types and tones.