Returns & Exchanges

At Simplicity Laser, we want you to be completely satisfied with your aesthetic journey and skincare results. If your purchase or treatment package doesn't meet your expectations, we offer a straightforward return process within 30 days of purchase.

Return Process

• 1.
  Contact Guest Services

  Reach out to our support team via email or phone to initiate your return request and provide your order details or account information.

• 2.
  Review Eligibility

  Our team will verify that your request falls within the 30-day window and assess any unused treatment sessions or unopened skincare products for credit.

• 3.
  Complete Documentation

  Fill out the provided Return Authorization form to ensure your refund or account credit is processed accurately to your original payment method.

• 4.
  Processing and Confirmation

  Once approved, please allow 5-7 business days for the funds to appear in your account or for your Simplicity Laser credit to become active.